Delete your data

Last updated: 16 October 2026

You can delete your Till account and everything attached to it from inside the app, without asking us. It takes about ten seconds and does not go through a queue.

From inside the app

• Open Till and go to your profile (the avatar in the top corner of the home screen).
• Scroll to Account.
• Tap Delete account, then Yes, delete everything.

What gets deleted

Everything that is yours alone, immediately and permanently:

• Your profile — name, colour, photo, city and time zone.
• Countdowns you created and did not share, with their check‑ins, memories, doodles, surprises and plan items.
• Every photo and drawing you uploaded, removed from storage, not just unlinked.
• Your device tokens, so the app can no longer send you a notification.
• Your sign‑in itself, if Till is the last app of ours you use.

One thing that is not deleted, and why

A countdown you share with someone else stays with them. It was never only yours — the other person has been adding to it too, and deleting your account would take their memories with it. Ownership passes to them, your contributions stop being attributed to you, and you disappear from it. The app tells you this before you confirm.

If you cannot open the app

Lost the phone, or already deleted the app? Email contact.ntpco@gmail.com from the address you signed in with, or tell us the name and the approximate sign‑up date so we can find the account. We reply within 30 days, usually much sooner, and we will confirm once it is done.

Deleting the app from your phone on its own does not delete your data — it stays so you can come back on a new device. Use one of the two routes above if you want it gone.

Questions

Write to contact.ntpco@gmail.com. See also our Privacy Policy.